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Dutch Bros’ Big Plans, Forecourt Futures, and More!
Dutch Bros aims to double its store count to over 2,000 by 2029, reflecting the popularity of drive-thru coffee. Convenience stores must adapt to this…
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Flaming Torches, Tightropes, and C-Stores: 5 Challenges That Keep Owners on Their Toes
The convenience store industry faces significant challenges including labor shortages, economic pressures, increasing competition, technological adaptation, and shifting consumer preferences. These issues hinder operational efficiency…
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A lifetime ago…
When you were five, what did you want to be when you grew up? Five years old, huh? That feels like a lifetime ago! Honestly,…
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What’s the Latest? Deals, Drinks, and Deep Connections in the C-Store World!
The convenience store industry is evolving with significant developments, including a potential Couche-Tard and Seven & i merger, employee engagement strategies, gamified loyalty programs, Coca-Cola’s…
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Menu Boards
What’s something most people don’t understand? I think most people don’t realize menu boards are stealthy multitaskers – they’re not just a listing of dishes…
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What’s Brewing? Fun Drinks, Breakfast Deals, and the Future of Convenience!
The convenience and fast-food sectors are evolving with trends aimed at appealing to younger consumers, including unique drinks and affordable breakfast deals. Innovations in coffee…
Hi, I’m Kevin
My goal is to inform and empower you to navigate the rapidly evolving convenience store landscape by merging thoughtful design with innovative strategy. Whether we are discussing the integration of new technology, optimizing store layouts, or mastering foodservice trends, the focus is always on providing practical solutions that elevate your brand and enhance the customer experience.
Latest News
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The final post in this series highlights the importance of investing in your team as the key to business success. Key strategies include improving onboarding,…
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Investing in your employees directly enhances profitability by improving productivity and customer experience, reducing losses from theft, and minimizing hiring costs. A well-trained, engaged team…
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A well-engaged team significantly benefits loss prevention by acting as the primary defense against theft. Employees, rather than merely serving as security, enhance customer service,…