Category: Customer Service
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Convenience stores are being reshaped by falling fuel margins and rising costs. Discover how safety-first design, smart operational fixtures, and proprietary foodservice and beverage programs…
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National Coffee Day (September 29) is convenience retail’s biggest coffee opportunity. This guide explains why 28% of customers leave stores to buy food elsewhere, how…
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A recent report from @CSP Daily News found that nearly 60% of convenience stores now offer made-to-order food. Even more telling: a growing number of…
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October isn’t just about Halloween candy, it’s a goldmine of five food holidays that smart c-store operators can turn into real foot traffic, bigger baskets,…
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Convenience store profits are shifting from fuel to foodservice, up to 38.9% of inside gross profit. This post breaks down 2026 industry data on staffing,…
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Convenience store owner-operators are turning fuel canopies, coolers, and checkout screens into retail media networks that generate ad revenue from CPG brands. This guide covers…
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GLP-1 medications like Ozempic and Wegovy are reshaping convenience store shopping, with 1 in 6 U.S. households now including an active user. This guide covers…
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The 2026 back-to-school season is a $85.42 billion opportunity most convenience store operators are leaving on the table. This post breaks down how to optimize…
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The convenience store industry is dynamic, always evolving. From the subtle art of “newstalgia” to the powerful, yet often unseen, force of audio intelligence, these…
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Learn how to transform your physical retail footprint, leverage high-margin foodservice equipment, and capitalize on September’s key food holidays, from National Gyro Day to National…